Institutional Mortgage Investors

We services loans owned by more than 40 life insurance companies.

Through collaboration with our institutional clients, we create service levels that complement their strengths. 

Essex excels at executing your portfolio risk management strategy at every touchpoint.

Our most common service levels include Full Servicing, Lead Servicing and Cashiering.

Full Servicing

The most comprehensive service level provided by Essex.

This level is for loans that are currently being serviced in-house by your staff or for loans currently being serviced by a correspondent or sub-servicer that you wish to terminate due to performance deficiencies.

Under this service level you engage Essex directly, we onboard or transfer assets at your pace and complete all loan administration and collateral surveillance duties in accordance with your servicing guidelines.

Lead Servicing

Ideal for loans originated by a mortgage broker with whom you do not wish to enter into a full servicing arrangement, but you are willing to allow participation in the servicing process due to their ability to contribute quality assets to your mortgage portfolio.

This service level allows you to maintain your relationship with the mortgage broker, assure quality servicing of your loans, and enables your mortgage broker to maintain their valued customer relationship. Under this arrangement, Essex contracts directly with you and is ultimately responsible for all servicing in accordance with your guidelines.

As a term of this arrangement, Essex agrees to engage your correspondent as its sub-servicer to assist in certain negotiated duties that match their strengths and your desires.

What about Cashiering only?

Cashiering is ideal for firms who have a large number of servicer relationships which creates challenges for monthly remittances.

In this scenario, Essex acts as your portfolio cash manager by:

  • Receiving payments from your services or borrowers
  • Resolving payment and balance discrepancies
  • Electronically posting payments to your servicing system and ours
  • Remitting funds to you with consistent reporting.

This service level allows your existing servicer to handle all functions “business as usual” while assuring your firm receives remittances and investor reporting that strictly adheres to your requirements.

“The customer care with which Essex handles servicing events is “best in class”. Our Client relationships, borrowers and lenders are extremely satisfied with the level of customer service and the security provided by Essex.”

Servicing Partner since 2014

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1401 17th Street, Suite 750
Denver, CO 80202

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